Operations Manager

Job Description

MADO Canada is looking for an experienced operations manager to add to its growing team. The successful candidate must have strong written and spoken communication, organizational, and customer service skills to thrive in this career. Additionally, the ability to multitask in MADO Canada’s fast-paced environment and proactive approach to problem-solving are keys to success.

As the operations manager, you will oversee all aspects of MADO Canada locations. Your duties will include:

• Manage operations and production at all MADO Canada restaurants
• Supervise all restaurant activities and ensure compliance with company standards and prepare sales and other reports accurately within a defined timeframe
• Hire and train employees, coordinate work and schedules, and develop working relationships with front and back-of-house staff
• Conduct due diligence on developing target franchisee restaurants, including feasibility study in terms of location, profitability, business objective
• Manage overall costs, including material, equipment, human resources, etc.
• Manage production planning, forecasting, purchasing, and stock control
• Maintain and improve the overall performance of restaurants regularly including cost analysis and monitoring of processes
• Work along with the Marketing team to develop Marketing Strategies and Promotion plans to successfully market the MADO brand in the relevant media
• Manage and supervise the food & beverage staff to ensure maximum utilization of the staffing allocated
• Ensure strict compliance with all appropriate Hygiene and Safety legislation and requirements
• Maintain close, professional, and effective links with all external contractors/suppliers to ensure that they deliver to mutually acceptable agreements and the highest quality levels

Job Location: 2 Tippett Rd, North York, ON M3H 2V1
Wage: $45 / hour, $93,600 / year
Number of positions: 1 vacancy
Number of hours: 40 hours/week, Permanent full time
When: As soon as possible
Apply email only: jobs@mado.cafe
Company website: http://www.mado.cafe

JOB REQUIREMENTS
Languages: English
Education: Bachelor’s degree
Experience: 5 years or more
Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, Tight deadlines, Attention to detail, Large caseload, Large workload
Transportation/Travel Information: Valid driver’s license, willing to travel, parking paid by the employer, Own vehicle
Ability to Supervise: More than 20 people
Personal Suitability: Excellent oral communication, Accurate, Excellent written communication, Organized, Judgement, Values and ethics, Flexibility, Team player
Intended job posting audience: Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application. Veterans of the Canadian Armed Forces, Visible minorities, Indigenous people, and Newcomers to Canada are welcome
Benefits: Flexible schedule, On-site parking, Paid time off, Cafe discount. The employer does not cover the relocation costs
Employment conditions: Overtime, Morning, Day, Evening