USER SUPPORT TECHNICIAN

Job Description

M & R TECH TELECOM LTD.

POSITION: USER SUPPORT TECHNICIAN

TYPE OF EMPLOYMENT: FULLTIME

NUMBER OF HOURS: 32 HOURS WEEK

NUMBER OF POSITIONS: 1

WAGES: $28.90/HOUR

LOCATION OF EMPLOYMENT: EDMONTON, AB

Overview
Languages
English

Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years

Responsibilities
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Additional information
Work conditions and physical capabilities
Work under pressure
Tight deadlines
Attention to detail
Personal suitability
Accurate
Excellent written communication
Organized
Ability to multitask
Time management

How to apply
By email
singhca0@gmail.com